Terms of Use

Welcome to SYNCOST (“the App” and “the Website”), operated by PT SYNC SOFTWARE TECHNOLOGIES (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website https://syncost.com and our SaaS application SYNCOST (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Services.

You must be at least 18 years old and capable of entering into legally binding agreements to use our Services. By using the Services, you represent that you meet these requirements.

To use SYNCOST, you may need to create an account. You agree to:

• Provide accurate, current, and complete information.
• Keep your login credentials secure and confidential.
• Notify us immediately of any unauthorized access to your account.

You are responsible for all activity under your account.

You may use SYNCOST only for lawful business purposes. You agree not to:

• Misuse, reverse-engineer, copy, or modify the Services.
• Upload malicious code, viruses, or harmful data.
• Use the Services in a way that violates applicable laws or third-party rights.

We reserve the right to suspend or terminate your account for violations of these Terms.

The features of SYNCOST may require a paid subscription.

• Fees, billing cycles, and payment methods will be disclosed at the time of purchase.
• Payments are non-refundable unless required by law.
• We may adjust pricing with prior notice.
• Shopify Billing handles all payments.

Your use of SYNCOST is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using our Services, you consent to such processing.

SYNCOST may connect with third-party platforms (e.g., Shopify, Facebook Ads, Google Ads, TikTok Ads, Printify, Printful).

• We are not responsible for the availability, security, or accuracy of third-party services.
• Your use of third-party services is governed by their own terms and policies.

All content, software, trademarks, and materials within SYNCOST are owned by PT SYNC SOFTWARE TECHNOLOGIES or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services for your business purposes.

SYNCOST is provided “as is” and “as available.” We do not guarantee that the Services will be error-free, uninterrupted, or meet your specific needs.

To the maximum extent permitted by law:

• PT SYNC SOFTWARE TECHNOLOGIES shall not be liable for any indirect, incidental, or consequential damages.
• Our total liability for any claim related to the Services will not exceed the amount you paid in the last 12 months for the subscription.

We may suspend or terminate your access to the Services at our discretion if you violate these Terms or misuse the Services. You may stop using the Services at any time by closing your account.

These Terms are governed by the laws of the Republic of Indonesia. Any disputes shall be subject to the jurisdiction of the courts in Jakarta, Indonesia.

We may update these Terms from time to time. Changes will be posted on our website with the “Last Updated” date. Continued use of the Services after updates means you accept the revised Terms.

If you have any questions about these Terms, please contact us:

PT SYNC SOFTWARE TECHNOLOGIES

JB Tower 10th Floor, JL Kebon Sirih No.48-50 Jakarta, Indonesia

Email: Support@syncost.com

Website: https://syncost.com